Legal

Privacy policy

Draft — pending legal review. Last updated 2026.

Who we are

RefChecker provides AI-powered reference checking and pre-employment verification. This policy explains what personal data we collect, why, and your rights over it.

Data we collect

• Details you give us — name, work email, company and phone number when you request a demo or contact us.
• Reference data — when a customer runs a check, the details of candidates and referees they provide, and recordings or transcripts of reference conversations.
• Usage data — how you interact with this website, subject to your cookie choices.

How we use it

• To run reference checks and produce reports for our customers.
• To respond to enquiries and demo requests, and to contact you about RefChecker where you've consented.
• To improve the product and keep it secure.

Cookies and tracking

We use cookies to understand how the site is used. You control this through the consent banner — choose to reject all, allow analytics only, or accept all. Your choice is stored in your browser.

Recording consent

Reference conversations are recorded only after a clear consent message, with wording adapted to the relevant jurisdiction.

Your rights

We apply GDPR-level protections globally, alongside the Australian Privacy Principles. You can request access to, correction of, or erasure of your personal data.

Contact

For any privacy request, get in touch.